“Hendrik was an amazing mentor, someone who constantly educated and coached me throughout my time working with him. I appreciated his constructive feedback and his drive for the people around him to do well. He is committed to achieving results and the way he leads that is infectious, bringing the people around him to feel the same”
“One thing that I really liked was Hendrik's honesty and commitment to providing the best outcomes for clients and stakeholders. I would recommend Hendrik to people/businesses who need a leader who can empower and motivate others to achieve strong, mutually beneficial results”
“Hendrik helped me to be a better leader and I find myself replicating his approaches daily”
"I thoroughly enjoyed my time working with Hendrik and he is a truly valuable
asset to any team. He is honest, dependable and incredibly hard-working. Beyond that, he is a
truly impressive management consultant who is always looking out for the best interests of his
His knowledge of clinical dental operations and expertise in business analytics was a huge advantage to our entire office. He put his skillset to work in order to stabilize declining revenues and implement strategic and operational plans for the business."
"As a high growth company seeking to expand into international markets, we
wanted to engage with someone who was knowledgable in the operational and regulatory environment
in these markets. I heard about Hendrik through my network of industry experts. With his growth
mindset Hendrik provided advice and expertise that helped us to execute our growth plans in a
highly competitive market
Hendrik has proven to be a reliable and consistently excellent performer. He is methodical, concise and imaginative in driving growth."
"With his many years of experience in dental operations and as a business consultant, Hendrik brings insightful business analyses and a unique capacity to translate these into actions that deliver immediate growth. He can mould a group of different and unique individuals into a high-performance work team. He is excellent in motivating the team to care about the office and be invested in the office's ultimate success. Hendrik is the go-to person for conflict resolution and problem solving; when disagreements occur in high stress, time sensitive operations, he steps in to diffuse tension and induce compromise. I would highly recommend him to any office that wants to accelerate their growth."
"I have known Dr. Lai since 2017 when I started my first job at a corporate dental office. He was a great mentor, providing the staff with clinical and management tips. We met again in 2020 on an online dental forum page. At that time I was going through tough times in my professional career. Hendrik helped me make the best decision and I will forever be thankful to him. He spent countless hours consulting me , reviewed my contract and taught me how to make the right decision for my next job. His words of wisdom and experience opened up my eyes and led me to join a practice that was right for me. His knowledge as a dental consultant and as a fellow dental surgeon puts him at a higher level than any other consultant. He understands the value of the provider in the dental industry and will help his clients in every possible step of the way."
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